Peer-reviewed and editorially vetted research on digital infrastructure, public utilities, and community technology.
A comprehensive analysis of public directory systems across 40 countries, examining accessibility, privacy protections, and digital transformation trends in residential and business lookup services. This report synthesizes regulatory frameworks, consumer behavior data, and technological developments to provide a holistic view of how public directories are evolving in the digital age.
Detailed examination of the latest EU regulatory framework affecting public directory services, data portability, and consumer rights in telecommunications across member states. Covers the Digital Services Act, Digital Markets Act, and their intersection with existing GDPR provisions.
Field research exploring how rural and remote communities navigate digital privacy, public records exposure, and telecommunications access with limited infrastructure. Based on interviews and surveys conducted across 8 countries and 24 rural communities.
Whitepaper examining the legal, technical, and ethical dimensions of cross-border directory data flows under GDPR, CCPA, and emerging regulatory frameworks. Proposes a framework for harmonized international directory data governance.
Annual report tracking changes to international telephone numbering plans, including new country code allocations, overlay plans, and the impact of VoIP and mobile number portability on traditional directory structures.
Comparative analysis of US federal and state-level regulations governing public directory information, including FCC rules, state privacy laws, and the evolving landscape of opt-out rights and data broker regulations.
Study examining how adults aged 65+ interact with digital directory services, identifying barriers to access, common misconceptions, and effective educational interventions to improve digital confidence among senior populations.
Whitepaper exploring the implications of AI and machine learning for public directory accuracy, spam detection, and automated data verification. Examines both opportunities and risks of AI integration in directory systems.